I arrived in Shanghai this afternoon a little hot and tired. With the heat, humidity, and my hair being on the longer side than usual, I decided “Why NOT go to a shop where the people have no idea what I am saying and let them cut my hair???
I think I said three things: long, short, and thank you.
The result was one of the best hair cut and styles I have ever had. I think it’s the whole getting out of the way of the worker so that they can do their job rather than to continually command and control them.
Be surprised by your ability to be delighted.